Chez Vous Online

the best ASP.NET hosting :
by developers, for developers

Terms of Service

We'll keep this as simple as we can:

No illegal activity.

Period.

No spam

Bulk email sent through our servers must adhere to the cleanest of no-spam practices. Upon request, you must furnish us opt-in email requests with full headers that verify you are not sending unsolicited mass email.

No porn

How to define it? If you entice visitors to register and/or pay for access to your site, with the promise, suggestion or implied message that porn awaits them, no matter what the content turns out to be, we will call it porn. If your site content includes images of genitalia, sadomasochism, or sex toys, we will call it porn.

But while we appreciate family-safe sites, we are adults, and if your artistic, political or humourous message is conveyed in risqué form, we bow to freedom of expression. If complaints are received, or our staff finds a site offensive, we will take a small and informal survey: is this making a point, serving an artistic purpose, or simply gross and exploitative? and our majority will rule.

No malicious scripts or activity

Be aware that we will cooperate fully and tirelessly with authorities.

No gambling.

It may be legal, but your account's bandwidth isn't unlimited. Take it elsewhere.

A maximum of two pop-up windows per domain

And they should never be redirects. You may certainly use a survey script, bookmark me script, hello or goodbye message in a pop-up window on your pages, but not a chain of successive pop-up windows no matter what their purpose or message. We don't want to host nuisances. Play nicely.

No copyright infringement

Your site content should be your own. Our servers are not to be used for distributing illegal copies of songs, videos or any other copyrighted material.

Keep your own backup of ALL your files.

We back up, but you should, too. You can use our tools to backup your databases and fetch them via ftp. We will not indemnify you for loss of data or site content.

Our actions. Termination.

We may terminate your account at any time for violation of our policies as stated on this page. We will not terminate your account without cause. The severity of our response will be in line with our assessment of the situation. If you or your site are found to be in violation of our policies, we will deactivate your domain pending investigation and communication. We will notify you of our concern and our actions at the email address you have provided us with. If we have not heard back from you or reached an understanding and obtained your compliance within 72 hours, we will cancel your account. If malicious scripts or activity is traced to your account, we will delete your files and/or ftp and/or mail accounts and access, as the case may call for, at once.

There will be NO refund for accounts cancelled for violations of these Terms of Service. There will be NO indemnity for files deleted because of violations. There will be NO indemnity for deactivating a domain for violations of our Terms of Service.

Upgrades, Downgrades, Refunds

You may cancel your account within 30 days and receive a full refund.

You may cancel your account after 30 days but within 180 days and receive a 50% refund on hosting charges only. If SSL was set up on your account, $40 will be deducted from your refund for each SSL certificate/dedicated IP established for you on our servers.

If you wish to upgrade your account, you may do so at any time. You may choose to keep the same anniversary date and have the two packages prorated, or you can extend hosting for the new one-year plan and be credited for the unused term of your original plan. Notify us BEFORE MAKING PAYMENT through the internal messaging system in Helm control panel, and we will adjust the balance due on your account.

If you wish to downgrade your account, you may do so at any time. Your account will be credited the pro-rated difference in cost. The pro-rating calculation for your credit will be 1/12 (one-twelfth) of the difference in cost for each unused month of your original plan, or unused part month of twenty days or more.

Refunds will be initiated through PayPal within 30 days of your request.

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